Our most frequently asked questions.

Have a question about our services?

We have built up a selection below of some helpful tips along with our most frequently asked questions. Unable to find what your looking for? - then give us a call an let us know. I am sure a member of our team will have the answer.

My car only covers about 3.000 miles a year, how often should it be serviced?
Whitwell's master technician Tony Carver answers:

Your handbook should tell you the frequency, but the general rule for low mileage cars service is every 12 months.

Do you offer a part exchange?
Andy Benford
Andy Benford - Assistant manager answers

Yes we do. If you are considering part exchanging your current vehicle we are able to provide you with a quote. For an accurate quote please contact one of our Sales team.

What is tyre pressure?
Whitwell's master technician Tony Carver answers:

Check your tyre pressure regularly - at least once a month. If you don't have tyre pressure gauge then a member of our team at Whitwell will be happy to do it for you.. You can find recommended tyre pressure in your owner's manual or on the tyre pressure placard. The maximum pressure listed on tyres is NOT the proper pressure! Refer to the owner's manual.

There is a safe limit of the tread wear. If the tire is worn below this limit it's unsafe to drive.

Improper alignment causes increased tyre and suspension components wear and poor handling. In worst case improper alignment may throw your car into a skid, especially on a wet road. If a car pulls aside, wanders or feels unstable on the road, have the alignment checked by us.

 

Models

  • Ford Ka
  • Ford Fiesta
  • Ford B-Max
  • Ford Focus
  • Ford C-MAX
  • Ford Grand C-MAX
  • Ford Mondeo

 


  • Ford Kuga
  • Ford S-MAX
  • Ford Galaxy
  • Ford Ranger
  • Ford Fiesta Van
  • Ford Transit Connect
  • Ford Transit Van

Don't forget...


We specialise in new and used motors, servicing, repairs, parts, but, above all, total customer satisfaction.

Whitwell Garage is the only Rapid Fit centre on the Isle of Wight and has recently been awarded the accolade of Fast Fit of the Year from over 260 centres in the UK.

We are one of the few garages in the area to offer petrol pumps with an attendant service.